AC T I N G W I T H I N T E G R I T Y 13 ENVIRONMENTAL RESPONSIBILITY Employees should conduct Reliance business in compliance with all applicable environmental laws and regulations. If you believe that an environmental hazard exists, that there has been a release of any hazardous substance, or that environmental guidelines are not being followed, you must immediately report the situation to your manager. REPORTING AND ACCOUNTABILITY Making proper decisions can be difficult in our complex business environment. You may occasionally need to seek advice or assistance in order to resolve an issue. You are encouraged to seek information or guidance about our ethics and compliance standards. Reliance is a non- retaliatory environment, making it safe for employees to raise ethics and compliance concerns in good faith. Our non-retaliation policy is actively supported by our board of directors and senior management. YOUR RESPONSIBILITIES • Seek help if you are ever unsure on a course of action. • NO ONE, even senior officers, has the authority to tell you to do something illegal or unethical. • Raise concerns about any violations of our Code that you see or suspect. • Never retaliate against anyone who makes a good faith report of suspected misconduct. • Cooperate fully and honestly in any internal investigation of alleged misconduct. ETHICS AND COMPLIANCE HOTLINE To promote ethical behavior and a culture of compliance, Reliance offers Compliance Hotline phone and web-reporting tools. These tools provide all Reliance employees a way to report concerns or get information or advice (where available and permitted by law). Both the telephone hotline and the web-reporting tool are operated by specially trained third-party representatives and are available 24 hours a day, 7 days a week, 365 days a year. All information reported through the telephone hotline and the web-reporting tool is forwarded to Reliance personnel responsible for administration of the Code. You can request to receive information about the Company’s response to your concerns. You are encouraged to identify yourself when using the Compliance Hotline as this information often helps promote a thorough response or investigation. However, certain jurisdictions, including the United States, allow anonymous Compliance Hotline reports. WAIVERS All employees, officers and directors are required to follow this Code. Waivers of this Code for employees and officers of the Reliance family of companies must be approved by the General Counsel. Waivers of this Code for board members or executive officers must be ap­ proved by the Board or a Committee of the Board and promptly disclosed to Reliance stock­ holders, if required. 15 16 17 Reliance Telephone Hotline: Tel: 877-318-9185 or 866-384-4277 Reliance Web-reporting Tool: www.reliance.ethicspoint.com