Good morning friends, I am Arvind Goel, CFO of Pansari Group. I am leading the Accounts and Finance Department in the Pansari Group. So, if we first understand about the Finance and Accounts Department in a brief, so the Finance and Accounts Department's job is to control all the things related to your sale, purchase and payment, to make a process and record it. So friends, whatever activities we do, like if we are doing any expenses, or any incomes, or sale, purchase, whatever is happening, so all the record related to it, all that is with the accounts department, and all the payments that are coming or going, all the records are with the account department. So friends, the work of finance and accounts is to properly maintain all the records and make it a proper SOP and record it and accordingly take the company forward. So friends, we have our four companies in our Pansari Group, there are different companies and all the companies have their respective teams of finance and accounts and the same process is applicable to all. So, we have divided finance and accounts into four parts. We can understand this in four parts. First is the billing department. All the sales records are in the billing department. We will understand this in detail later. Second is the general accounting process. Third is the compliance process. And fourth is the collection process. So, these are the four verticals in the accounts and finance department. They work on different levels and from these accounts and finance department is compiled. So we start with the first process of our company, the billing department. Their work is to record all the sales of the billing department. Because the first work of the company is the work of sale recording. So our billing department records its sales and generates all the invoices. In Pansari Group, our billing department works 24 hours in a separate shift. Because our billing is going on throughout the day and night. So, that's why our shift is 24 hours. I mean, shift is done in 3-4 times but it goes on 24 hours. So, billing department raises all the invoices. And our billing department works under automation. You understand how it works in billing. So our salesperson is a process of order form, in which he punches his orders. If there is any party of general trade or modern trade, he has to buy some items, some orders, some purchases from the purchasing group, then he tells the salesperson that I want all these items. So what the salesperson does is that he punches all the requirements in the order form. After punching in the order form, all the details of the order form come to our billing department that these are the requirements and we have to send this product there and we have to do its invoicing. So, what the billing department does with this is that all the quantities and the amount of goods that have come in the order form, it is informed to the dispatch team that this product has to be sent to this party. So, the dispatch team loads all the goods in the truck and then makes a loading slip. That how much goods we have loaded in it. If we have loaded all the goods in it, then all the goods are ticked. If someone has short or something less, then we inform the billing department on it. On the basis of loading slip and the order form, on the basis of its order ID, the billing department raises an invoice according to which all the goods the whole goods which is our customer as we call it distributor it gets supplied to the customer So the billing department job is to inform the dispatch team about the orders in the order forms and make their invoices according to their loading So, friends, this was the work of the billing department. Now we come to our accounts division. billing department account is a part of department but the second vertical is accounts we have come into that. So, in this, our account stream works in day only means our 10 to 7 working is working in that. So, in this whatever we are talking about the purchases we are doing, there is a separate person for that and there is a proper SOP of department that how to enter our purchases in the system. When we talk about the system, then the account department which uses ERP is Tally ERP 9. So we are using Tally ERP 9 in all the companies in our Pansari Group. Now we come to the second vertical of Accounts and Finance, which is the accounting department and accounting process. So all the things that are after billing are recorded in our system. When we talk about the system, then we use Tally Prime in the Pansari Group. So our ERP is Tally Prime. This is our customized software. You get to see many different types of reports in it. And we have also made many customization reports according to the support of each department. So when we talk about the other things that have to be recorded in Tally, first of all we talk about the purchases. So for purchases, there is a dedicated person. So, whatever type of purchases we are doing, like we purchase raw material or packing material, all of them are recorded in our system under our SOP. So, friends, apart from this, the second is our payment section that we have to put the payment of all the vendors. Because when the purchase goes up in the system, then we get the information that what things we have purchased. So we get their credit days, we have to upfront someone's payments in 7 days. Under this SOP, we put our payments. So the separate dedicated staff of payments informs that we have to do all these payments. So through that system, we put payments. Then there is another dedicated person who updates all the payments in the system. Means the whole bank updates as we say. So, in the bank, all the payments that are coming from our customers are updated and all the payments that are going to our vendors are updated in the entire system. So, friends, after this we come to our third division which is very critical, I should say, that is the collection department. So friends, as the word is telling you collection, then whatever the collection of the company is, means that whatever amount we are selling, which is being sold out, the work of our customers to take payment from them, that whole collection department does. So the work of the collection team is to inform the timely customers that sir, your payments are due, you have to make those payments due to this date. Because every customer has different credit days, some have advance payments, some have 5 days credit, some have 7 days credit, some have 10 days credit. So sometimes it is necessary to remind our customers that your payments are due or if their delays are going on, then the collection department takes all the follow up from them through WhatsApp, through mails and through calling. So this becomes very critical because the company greed is very critical You have done the sale but after the sale it is very important to get the money Collection is very important So to do this the role of the collection team becomes very important Because whatever collection you have, you have to maintain it on a day-to-day basis. You have to call on a day-to-day basis. You have to inform your customers that your payments are due. We did this invoicing for you. We raised you a bill and you put us payments for it. your credit days are over or your payment is overdue. So, those information goes to them. So, the collection team basically makes a bonding between accounts, sales and customer and does a follow up. Because if the collection team first follows up with the customer, if the customer is not responding, then the customer's ASM, the salesman informs him that your party's money is not coming. Then this collection team, within account team also makes a licensing that if there is no payment update in the system, the dedicated person who I told you about the bank, if he has not updated the payment, then he also informs him that update his payment with IEV. So that's why it becomes a coordinator work which is very critical that you have to coordinate with the customer and you have to coordinate with ASM and also coordinate within the department. So friends, this is the work of the collection team. So let's move on to our fourth vertical. Our fourth vertical is our compliance part. So whatever we have done invoicing till now, or we have done our payments, or we have done our purchases, or we have done our collections, so the biggest work in all of these is of compliance. Like we say compliance, compliance of GST, compliance of income tax, compliance of TDS, there are many more compliance. So, in the fourth vertical, there is a dedicated team for the compliance, who maintains the compliance of TDS, GST, and Income Dex. Because we maintain the records on a day-to-day basis. We don't say that it is such a tough task that you just have to do the records. But the recordings we are doing in the system, in the teleprime, we are doing sales, purchase, bank, and payment. or every transaction is compliant as per GST income tax so all these things are done by compliance team whether you have cut TDS on payments or not or GST application is applicable or not or credit note issue or debit note issue or other payments are happening or other GST returns which are monthly or TDS returns or annual income tax returns all these are done by compliance team because friends what happens is that your billing process or accounting general process or collection process is our internal work but when we talk about compliance it is our compliance towards the government which we have to do mandatory because if we will file any delay here then we will face the obligations from the government department so this is a very critical role of compliance team team to record all the things and understand that all the things are going well or not and it has to be understood by a process. For this, our system is now coming forward, all the automation we have done, I want to tell you a little about that, that when we have completed these four verticals, apart we have a MIS team internally so their role is to remove all the MIS reporting from the system and give it to our various stakeholders like in teleprime as I told you in the starting we have generated many customization reports and many generates are going on when we talk about customization like in sales all our sales team they need weekly reports at different angles So we have developed all those reports already in the system. So if you want to see any kind of reports, how much is being sold to which customer, how much is coming back, whether payment is coming timely or not, So friends, after understanding these four verticals, our accounts and finance, as we say, more or less completes. After this, we come to automation. So friends, our accounting and finance department's work is that all our work, all its reports should be available timely to stakeholders, sales team or different departments. So for this we have done a lot of customizations in our ERP software Tally Prime for reports because we have to give different types of reports on a weekly basis or monthly basis from the stakeholders. For example, if you are in sales, then you need data of sales, that on which customer in the last 4 months, which products have we sold, which category have we sold, which subcategory have we sold, how much quantum goods have gone and how much has gone. So it becomes necessary to understand for yourself, to do an analysis that what is our flow going on, or we say in which state our goods are selling the most. Now we talk about in which region, through which channel our sales are the most and where the least sales are. Because it is very important to monitor both things for any sales person or any stakeholder. That where we are weak, we will improve it and where we are strong, how can we make it stronger. So all the data of this type is available through our teleprime system. There are customized reports which we have already developed. and as the requirements come and go, we develop the reports. So friends, as far as we have understood about our accounts and finance, so basically the work of the accounts and finance department is to control all things and to manage it in a smooth way through an SOP. Because until we manage something through SOP, then it becomes difficult to maintain it. So friends, these are the things you have to understand that means through an SOP, because many departments have that means if you don't want to follow SOPs, then it is the work of Accounts and Finance that you have to follow SOPs from everywhere, from everyone. So it doesn't happen that our SOPs of Accounts and Finance have to maintain only their team. SOPs work is to manage and follow the overall group because if we talk about the sales, their work is to say and tell for billing that we need this customer's bill. So it will run through SOP. Such payments will run through SOP. And just like that, the reporting system is also a part of SOP. Collection is also a part of SOP. Everything is a part of SOP. So, in the Pansari Group, the best thing is that here, from top to bottom, from MD to lower level, everyone knows SOPs well and SOPs are also followed well. And if there is any SOP left somewhere, there the account stream is used to inform that particular team or person that this is our policy, this is our SOP and you have to follow it. So friends, if you have any problem in accounts and finance, you can talk to me and my team. Thank you.