16 The future of hospitality | Responding to the challenges, seizing the opportunities Test & screen Track & trace Monitor & insights Legal, privacy & security Change & communications Guidelines & compliance Considerations for employee and customer health and safety Use of various technologies can help organizations meet health guidelines and principles provided by governments to enable a safe reopening of the workplace. Assessments on the use of these technologies including impacts to legal, privacy and data security requirements is imperative to ensure digital and emotional trust beyond physical health.