• How can public health’s testing initiatives support back-to-work efforts? Track & trace 
Contact tracing and 
tracking “hot zones” 
through aggregated data
• What contract tracing support might the government deploy to 
support employee-to-employee, employee-to-customer and employee-to-
supplier contacts? • What are some key considerations when implementing a contact tracing 
solution? • Do businesses need to leverage tracking solutions to help identify 
at-risk areas/zones? Monitor & insights 
Monitoring individual 
employees / at risk cases, 
developing wellness 
insights
• How should individual cases be managed? • Do businesses need specific policies and/or procedures for 
high-risk individuals or individuals in isolation/quarantine? • How can businesses monitor employee health and measure 
overall sentiment and wellbeing? • What kind of policies are required to manage COVID-19 cases? Legal, privacy & security 
Legal, privacy and security 
considerations to support 
deployment of solutions
• What additional information does an employer need to collect from 
their employees? • How should data be effectively safe-guarded? What additional security 
controls are required? • How do these changes impact privacy agreements and/or 
employment contracts? Change & 
communications 
Communicating changes to 
employees and consumers, 
support change effort
• How can employers communicate these changes to their organization? To their customers and/or visitors? • Will businesses require use of a call centre or other to support these 
solution(s)? • Are there other change management considerations? Guidelines & compliance 
Understanding and 
complying with health and 
safety policies issued by 
public sector
• What requirements and guidelines are applicable to a specific business? • How can businesses effectively comply, measure and monitor guidelines 
and regulations? • What kinds of reporting may be required? • What are industry best practices?