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The future of hospitality | Responding to the challenges, seizing the opportunities 
Customer
Cash /f_low
Supply chain
Workforce
Workplace
Digitization
Considerations for effective 
business recovery
Once health & safety measures are in 
place,	each	business	should reassess	their	
operations, account for changes in the “new 
normal” and reconnect with customers. There 
are many business considerations that are 
common	across	all	outlined	businesses.