{
  "session_id": "158",
  "scenario_id": "158",
  "started_at": "2026-03-12T12:56:24.361700",
  "status": "active",
  "turns": [
    {
      "turn_number": 1,
      "speaker": "system",
      "message": "You are a professional customer support agent. A customer, Alex Martinez, is on the line asking to confirm their recent order details and delivery schedule. Begin the interaction by greeting Alex and offering assistance.",
      "timestamp": "2026-03-12T12:56:24.361709"
    },
    {
      "turn_number": 2,
      "speaker": "ai",
      "message": "Hello, this is Alex Martinez speaking. I just wanted to double‑check that my order is on track and confirm the delivery date and time. Could you help me with that?",
      "timestamp": "2026-03-12T12:56:24.361713"
    }
  ]
}