{
  "session_id": "159",
  "scenario_id": "159",
  "started_at": "2026-03-31T07:11:30.730830",
  "status": "active",
  "turns": [
    {
      "turn_number": 1,
      "speaker": "system",
      "message": "You are a support agent. A customer, Alex Martinez, is calling to confirm their recent order and inquire about delivery date and time. Begin the interaction.",
      "timestamp": "2026-03-31T07:11:30.730842"
    },
    {
      "turn_number": 2,
      "speaker": "ai",
      "message": "Hi, this is Alex Martinez. I placed an order on your website and I'd like to confirm the details and find out when it will be delivered.",
      "timestamp": "2026-03-31T07:11:30.730848"
    }
  ]
}